Connector

ServiceNow

Effortlessly search ServiceNow requests and incidents.

Description

Bring your IT and service management workflows into Rovo, without switching tabs. With the ServiceNow connector, your teams can instantly surface tickets, catalog items, requests, knowledge articles, news articles, and SPM data right where work happens. Less context-switching, faster resolutions, and a single place to find, reference, and act on the information that keeps operations running.

Supported features

Search
Chat
Agents

Indexed objects

  • Incident tickets

  • Catalog Requests

  • Catalog Items

  • Knowledge Articles

  • News Articles

  • Strategic Portfolio Management (SPM)

    • Projects

    • Demands

    • Epic

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